We utilize Australia Post or Courier as our preferred delivery service provider, ensuring that your parcel is traceable in the unlikely event of loss. This service is provided at no cost to you, offering increased security for your item and potential compensation in case of loss. If you prefer Registered mail, kindly specify this in the comments box during the checkout process.

It is crucial to thoroughly inspect your parcel for any damage incurred during transit BEFORE signing for it. If transit damage is evident upon signing, the insurance coverage is invalidated. While we take utmost care in packaging, it’s important to note that Memorial Urns Australia cannot be held responsible for any loss, damage, or discrepancies occurring during transit.